FAQs

Answers to the questions we get asked most. Can’t find yours? Just ask.

Ordering

Yes. Many of our products can be made to any size. If you can’t see the size you need, ask us for a custom quote.

Yes. Add each design to your basket separately, or get in touch if you have a lot of designs and we’ll help you set it up.

New customers get £5 off their first order over £50 with code PLUS5. For big or repeat orders, ask us for a custom quote.

Artwork and design

PDF works best. We also take JPG, PNG, TIF, EPS and PSD files.

Yes. Every file is checked by our design team to make sure it’s good enough to print. If there’s a problem we’ll put your order on hold and contact you. If you don’t hear from us, it’s been given the green light.

Yes. You can make one yourself with our online designer on the product page, or our design service can create it for you for £20.

Email it to info@plusprinting.co.uk with your name and order number and we’ll add it to your order.

We print exactly what you upload, so we aren’t responsible for spelling or grammar mistakes in your own artwork. Please check it carefully before you send it.

Delivery

It depends on the product: most take 7–8 working days, printed clothing 3–4, Foamex, Correx and Di Bond signs 3, and sports kits about 3 weeks. Roller banners, business cards and flyers let you choose a faster turnaround. Each product page shows the estimated delivery date, and our delivery page has the full list. Orders must be in by 12pm (midday) for the turnaround shown; orders after midday start the next working day.

UK delivery is free on orders over £65, or £4.50 below that.

Tell us your deadline before you order and we’ll let you know what we can do.

Still got a question?

Send us a message and we’ll get back to you.